Refund and Return Policy
Effective Date: [Date:10-02-2025 ]
1. Introduction
At New Profit Sweep, we strive to provide high-quality services/products and ensure customer satisfaction. This Refund and Return Policy outlines the terms and conditions for refunds and returns. By using our website (https://profitsweep.com), you agree to this policy.
2. Refund Eligibility
We offer refunds under the following conditions:
- If you have not received the purchased service/product within the promised timeframe.
- If there was an incorrect charge due to a technical error.
- If the service/product is defective, damaged, or significantly different from the description.
Refund requests must be made within 15 days of the purchase date.
3. Non-Refundable Items
Certain products and services are non-refundable, including:
- Digital products or downloadable content once accessed.
- Subscription-based services after use.
- Personalized or customized items.
- Gift cards or promotional credits.
4. Return Policy
- If applicable, returned products must be unused, in original packaging, and include proof of purchase.
- Customers are responsible for return shipping costs unless the product was faulty or incorrect.
- Returns must be initiated within 15 days of receiving the product.
To request a return, contact us at profitsweep@gmail.com before sending the item back.
5. Refund Process
- Once we receive and inspect the returned item/service request, we will notify you via email.
- Approved refunds will be processed within 15 days to the original payment method.
- Refund times may vary depending on your payment provider.
6. Order Cancellations
You may cancel your order if:
- It has not been processed or shipped.
- The service has not yet started.
Cancellation requests should be sent to [your email] as soon as possible.
7. Late or Missing Refunds
If you have not received your refund, please:
- Check your bank account.
- Contact your credit card provider (it may take time to reflect).
- Reach out to us if the issue persists.
8. Contact Us
For refund or return inquiries, please contact:
Email: profitsweep@gmail.com
Website: https://profitsweep.com